| Phone | Fax | ||
| Toll Free: 800-221-5175 Hours: Monday–Friday 9 a.m. to 6 p.m. ET |
212-312-6080 | William H. Sadlier, Inc. Customer Service 25 Broadway New York, NY 10004-1010 |
For credit card: We accept AMEX, Discover, Mastercard, and Visa. For check or money order: William H. Sadlier, Inc. PO Box 782947 Philadelphia, PA 19178-2947 Sadlier accepts payment by ClassWallet. See below for instructions. |
Visit: www.Sadlier.com/FindMyRep or call Customer Service at 800-221-5175
Personal orders subject to sales tax. Institutional orders subject to sales tax where applicable. First-time orders from tax-exempt organizations must include a copy of their sales tax exemption certificate.
To create a new account at Sadlier please email customerservice@sadlier.com with your complete bill to and ship to address including contact name, institution name, street address, city, state, zip code, email address for the account and telephone number. Alternatively, you can create a new account on Sadlier’s Estore. Please include a copy of state exempt tax forms, wholesale certificates, homeschool letters and teaching certificates, if applicable.
If you would like to create a new account on our eStore, please click for step by step instructions on creating a new account for an institution or individual
To create a Home School account at Sadlier please email customerservice@sadlier.com with your complete bill to and ship to address including your name, street address, city, state, zip code, email address for the account and telephone number along with a copy of your home school certification letter or teaching certificate. You can also create a Homeschool account on our eStore and email customerservice@sadlier.com a copy of your home school certification letter or teaching certificate. Upon receipt of your Homeschool or teaching certification, Sadlier’s Customer Service Team will update your account so you can purchase teaching materials.
All shipments sent UPS Ground, FedEx Ground, or freight, according to weight. Allow 1–3 weeks for delivery. Add Shipping and handling charges of 12% of the order total price (plus $5.95 if the order total price is less than $500.00). Alaska, Hawaii, and Puerto Rico, please call for shipping quotes. There is a 2% handling fee or a $7.95 minimum handling fee for customers who use their own shipping company.
eStore and catalog prices reflect a discount (allowable for shipping to educational institutions only). Prices are in effect October 1, 2023 through September 30, 2024. Prices are subject to change without notice.
All digital orders have an account activation fee. For all orders the activation fee is 5% of the total order. When ordering eBooks, Interactive Editions, and Online Assessments, and other digital products, please call 1-800-221-5175. All digital orders must include a Digital Activation form.
Download the Digital Activation form
For technical assistance with your Sadlier digital products, including activation, please contact Technical Support at 800.264.8060, support@sadlierconnect.com or visit https://support.sadlierconnect.com/
Please contact Customer Service via email at customerservice@sadlier.com for an estimated international freight/shipping quote for your order. Please include what you would like to order, (ISBN’s, title and quantity), your complete shipping and billing address (including postal code), phone, fax number, email address. Orders must be paid in advance in U.S. dollars via credit card, check or wire transfer. Any customs or duty charges are the responsibility of the recipient. Orders where Sadlier has a third-party distributor may be forwarded to the distributor for processing.
We currently do not directly provide our goods and services to educators and schools in the EU or EEA. Your local distributor may carry some of our products. These distributors are solely responsible for any orders you place with them. For a list of distributors, visit www.Sadlier.com/school/sadlier-international-distributors
Subject to credit approval. Net 30 days from invoice date. F.O.B. shipping point. Personal orders must include payment by check or credit card. Requests for Sadlier's W-9 form can be sent to customerservice@sadlier.com.
William H. Sadlier, Inc.
Federal ID #13-5363840
Please call Customer Service at 800-221-5175
for assistance with federal funding.
Credit cards will be pre-approved for the entire order at the time the order is placed. We only charge credit cards for items that have shipped.
Sadlier accepts payment by ClassWallet, please upload your Sadlier Invoice or Purchase Order to ClassWallet, and then ClassWallet will process the payment to Sadlier.
100% Customer Satisfaction Guaranteed! Materials in resalable condition are accepted for return within 60 days of invoice date. A partial return of bundled products for a credit will cause any applicable discount to be voided, and the discounted amount will be deducted from the amount of the credit. For further information, please visit http://www.Sadlier.com/Return-Policy. For return authorization, you must email, mail, or fax a letter to Customer Service, with the sales order number and your complete address, stating titles, quantities, and the reason for the return of the materials. Customers are responsible for the cost of shipping their return materials.
No returns permitted on: Bundles, Tests, Blackline Masters, CD, eBooks, Interactive Editions, Online Assessments, or materials opened in kits or 10-packs.
Stamped or marked books, Teacher's Editions, and Activity Books cannot be returned for credit.
Sole Source letters and W-9 forms are available upon request. Please email customerservice@sadlier.com.
Email us at customerservice@sadlier.com with questions, requests for evaluation copies, and order status information. We’ll respond within 48 hours. Call 800-221-5175 or visit www.sadlierschool.com/findmyrep to find the Sales Representative nearest you.
William H. Sadlier, Inc. publications, or any part thereof, may not be reproduced in any form, or by any means, including electronic, photographic, or mechanical, or by any sound recording system, or by any device for storage or retrieval of information, without the written permission of Sadlier.
, Sadlier®, Grammar for Writing®, Progress®, and Vocabulary Workshop® are registered trademarks of William H. Sadlier, Inc. Believe • Celebrate • Live™, Christ In Us™, Close Reading of Complex Texts™, Creemos™, Creer • Celebrar • Vivir™, Sadlier Connect™, Sadlier Math™, Vivimos Nuestra Fe™, We Believe™, and We Live Our Faith™ are trademarks of William H. Sadlier, Inc.
